Dear Valued Client,
PU Prime recently completed a MT4/MT5 servers upgrade on 14 September 2024 00:00 hrs. (GMT+3) to 15 September 2024 23:59 hrs. (GMT+3).
We are pleased to inform that the server upgrade has been successfully completed and had been restored and fully functional.
Gentle Reminder:
- If your MT4/MT5 accounts log out automatically after the server upgrade. Please log in again to resume trading.
- If you experience login issues after the server upgrade, please reinstall the MT4/MT5 app from our official website:
For MT4: https://download.mql5.com/cdn/web/pu.prime.ltd/mt4/puprime4setup.exe
For MT5: https://download.mql5.com/cdn/web/pu.prime.ltd/mt5/puprime5setup.exe - If you use an EA for trading and experience issues after server upgrade, kindly contact your dedicated account manager for further assistance.
We would like to express our gratitude for your patience and understanding during the period of server upgrade.
If you have any questions or require any assistance, please contact our Customer Care Team via Live Chat, email:[email protected], or phone +248 437 3105
